One drawback is that there is no ability to escalate or assign particular technicians, but I wouldn't be surprised to see that added soon. Therefore we have an asset management and help desk software in one package that is open source. Users have the ability to report incidents and these can be tracked in H-Inventory. The name is elusive since H-Inventory not only inventories your hardware but also has the ability to audit software, updates, and scripts running on the machines. Version 1.0 was just released in April and is already a very impressive product. Need to manage your hardware resources without a budget? Here is a great alternative. Overall this is a great tool to create manage and improve your corporate Websites. Need help with something? I have to say that Joomla! has one of the best help menus I've seen for an open source product. Most of the functions come with pre-existing samples you can edit to make the Website your own. You can also manage extensions for plug-ins and modules. Joomla! also give you the ability to easily add components like banners, user pools and news feeds. You can also manage global configurations and add articles from the opening console. It makes usability simple by breaking down the management component into sections These are: I finally gave up and downloaded XAMMP, which installed all three components to my server and I was set.) Still, I'm keeping Joomla! on this open-source list for Windows because I like it so much. (Actually, I tried to get it to work with IIS with no success at all. In all fairness Joomla! does seem to work better with Apache than IIS. Now it must be said that to get Joomla! configured will take some work. I was told about this tool from a colleague and I have been messing around with it for months. However, for the life of me I do not get the naming of these open source projects! While I'm not crazy about its name, I do have to say that Joomla! is a great Website design and content management tool. I understand the whole "free the world" thing - you know, the down-with-the-tyranny, bohemian, hippie or mad scientist types. TrueCrypt is the right amount of security for most of your enterprise needs. I just don’t see the need to spend $2,500 to secure the desktop in every instance (for instance, a six-year-old machine in an office reception area running Windows 2000 with 512MB of RAM). That’s not to say I take security lightly. That would be an example of what I would call irresponsible security. ![]() By the time he was done, I was suspicious of my 1 year old. ![]() I once had an instructor for a Microsoft Security class that almost had me burning my computers, electronics, emptying my bank accounts and moving into a cave in the Blue Ridge Mountains. ![]() Now, I, personally am not a paranoid person and I think sometimes those in the security industry can go too far. This is what I like to call responsible security which is better than full-blown paranoia any day. You can use TrueCrypt to turn USB devices into secure drives as well with the tool's Traveler option. If you are truly paranoid you can also make the drive hidden. When mounted, however, it acts like a separate drive on your system. That portion shows up on your computer as a file, nothing significant or noteworthy. Simply create a volume and assign a portion of your exiting free space to TrueCrypt. While we do have to be able to support the security needs of those who work with very sensitive data (they need the RSA device, full drive encryption and maybe the retina scanner), most people would be fine with a portion of their hard drives being set aside as a secure location. While I really like BitLocker technology, and encrypting an entire hard drive has its place, full drive encryption can sometimes be like using a cannon to hunt ducks.
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